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FAQ
Reservations can be made online via the form on the website, by phone or on WhatsApp. After confirming availability, we will set the date, time and place of pick-up together. We recommend booking in advance, especially on weekends and in season.
A valid ID (ID card or passport) is required. A simple rental contract is signed upon pick-up.
Yes, the reservation can be modified or canceled 48 hours before the rental, without additional costs. For last-minute cancellations, conditions may vary depending on the season.
The price includes the electric bike, helmet, puncture kit, anti-theft device, and route recommendations adapted to your level.
The range varies between 50 and 100 km , depending on the terrain, the rider's weight and the level of assistance used.
Electric bicycles support a maximum weight of up to 100 kg for optimal and safe use.
Yes, we offer delivery and pickup to guesthouses, hotels or other locations in the Hunedoara – Hațeg – Râu de Mori – Sarmizegetusa area, by appointment.
We provide you with GPS (GPX) maps and personalized recommendations based on your experience level. In addition, we explain the routes to you before you leave and help you choose the right option (easy, medium or advanced).
No. The bikes are easy to use, and before departure we provide a brief training on use, assistance modes and safety.
No professional equipment is required, but we recommend sportswear, especially comfortable cycling shorts, comfortable shoes and possibly a waterproof jacket. Helmet is included in the price.
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